Contact information

Sirora Contact Information Policy

At Sirora, we aim to ensure safe and effective communication with our valued customers, while protecting your contact information with confidentiality and care. This policy explains how your contact information is collected, used, and kept secure. At the same time, it aims to protect the rights of both our users and Sirora, while ensuring our company fulfills its legal obligations.

Collected Contact Information
Sirora collects your name, surname, phone number, email address, and delivery address for order and customer information processes. This information is used solely to complete your transactions, maintain accurate communication with you, and provide you with the best service.

Use of Contact Information

  • Order Processing and Notifications: Your contact information is used to provide order confirmation, shipping tracking, and delivery notifications.

  • Special Offers and Campaigns: Your information may also be used to inform you about special offers and campaigns. If you do not wish to receive such notifications, you have the right to unsubscribe at any time.

  • Legal Requirements: In cases of legal obligation, or in a limited manner with our service providers, your information may be shared.

Data Security and Privacy
Your contact information may only be shared with third parties for the purpose of providing services. Other than legal requirements, it will never be shared with third parties for commercial purposes.
All your contact information is stored in a secure environment and protected with confidentiality. Sirora takes the necessary security measures to safeguard your data against unauthorized access, misuse, and alterations.

Updating Information
If your contact information changes, you can update it through your profile or request updates via our customer service team. Keeping your information accurate and up-to-date is important for us to reach you quickly and correctly.

Customer Support
For any questions, suggestions, or requests, you can contact Sirora’s customer service. Customer satisfaction is our priority, and your requests will be answered as quickly as possible.

Policy Updates
If we need to make changes to these policies, updates will be published on our website. We recommend reviewing the policy from time to time to stay informed about such updates.

At Sirora, we are committed to protecting both your privacy and our rights, and we work diligently to provide safe communication.

Our Contact Information:

  • MERSIS Number: 0745092364200001

  • Registered E-Mail (KEP): saralderi@hs06.kep.tr

  • Phone: +90 530 401 06 17

  • İzmir Chamber of Commerce: https://www.izto.org.tr/tr/tg/calisma-esaslari

  • Company Name: SARAL DERİ KİMYA İTHALAT İHRACAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ

  • Commercial Address: KAZIMDİRİK MAH. 296/2 SK. NO:33 BORNOVA/İZMIR/TURKEY