
FAQ
When Will My Order Arrive?
Wherever you are in Turkey, Sirora elegance reaches you with free shipping .
Your orders are meticulously prepared and delivered to cargo within 4-5 business days.
Can I Exchange It If It Doesn't Fit My Size?
Of course! You can request a size exchange within 14 days of receiving your order. The product must be unused and in its original packaging. Exchange shipping is free.
Is the jacket real leather?
Yes. Sirora products are made from 100% kid leather. All of our products are shipped with an authenticity card.
When Will My Order Arrive?
Your order will be shipped within 1–2 business days. Delivery time is usually 2–5 business days. You will be provided with a tracking number once your order has been shipped.
How Does the Return Process Work?
If you don't like the product, you can return it unconditionally within 14 days. Simply contact us to initiate a return. Your refund will be processed within 2 business days after we receive the product.
Do You Charge Shipping?
No, shipping is free to anywhere in Turkey. Moreover, you won't pay any shipping fees for exchanges or returns.
Isn't your answer here?
Don't worry, we're here to help. If you can't find the information you're looking for, please contact us directly. Our team is waiting to assist you.